Guidelines

Community Guidelines

ReTail exists to help pet owners reuse supplies, save money, reduce waste, and support safer local exchanges.

Last updated: July 23, 2026

Be honest

Use clear photos and accurate descriptions. Include the real condition, size, brand, flaws, missing parts, pickup details, and whether the item is for sale, free, or rescue donation.

Pet supplies only

Do not list live animals. This includes animals for sale, adoption, fostering, rehoming, breeding, stud services, trades, or giveaways.

Communicate respectfully

Do not harass, threaten, pressure, spam, scam, send offensive content, or repeatedly contact someone who does not want to continue.

Meet safely

Meet in public places when possible. Do not share exact home addresses publicly in listings. Inspect items before completing a transaction and use your judgment before meeting someone in person.

Support rescues responsibly

Rescues and volunteers may use ReTail to find or share supplies. Urgent needs and donations must still follow the pet-supplies-only rule. Live animals may not be listed or transferred through ReTail.

Contact ReTail

Use the appropriate ReTail domain email address so your message reaches the right place.