Privacy Policy
This Privacy Policy explains how ReTail, owned and operated by Crutchfield Interactive LLC, handles information needed to operate a pet-supply marketplace.
Last updated: July 23, 2026
Information ReTail collects
- Account information, such as email address and authentication status.
- Public profile information, such as display name, username, avatar, bio, city, and state.
- Listings, including titles, descriptions, photos, categories, condition, price or free status, and general location.
- Favorites, messages, reviews, reports, notification records, and account settings.
- Approximate location or search-area information used for marketplace discovery.
- Device tokens for push notifications.
- Analytics events, crash diagnostics, and basic device or app information when enabled.
Public information
Listings, public profiles, review summaries, listing photos, city/state, approximate distance, and marketplace activity may be visible to other users. ReTail does not publicly display exact home addresses, private email addresses, authentication identifiers, or street-level GPS coordinates.
Messaging and safety records
Messages are intended for buyer, seller, and rescue coordination. Reports, moderation notes, account actions, and related records may be retained to investigate spam, fraud, harassment, prohibited listings, or unsafe behavior.
Account deletion
Users can request account deletion. When an account is deleted, profile information may be anonymized and active listings archived. Historical transaction, messaging, review, report, and moderation records may be retained when needed for safety, fraud prevention, audit history, or legal compliance.
Contact
General privacy questions can be sent to [email protected]. Account access or safety issues should be sent to [email protected].
Contact ReTail
Use the appropriate ReTail domain email address so your message reaches the right place.