Trust and safety

Safety at ReTail

ReTail is a pet-supply marketplace, not a live-animal marketplace or general classifieds service.

Pet supplies only

ReTail is for supplies such as crates, carriers, beds, toys, aquariums, terrariums, cages, grooming supplies, leashes, harnesses, and similar items.

Live animals are prohibited

Live animals may not be listed, sold, adopted, rehomed, fostered, traded, given away, or transferred through ReTail. Breeding and stud services are also prohibited.

Location privacy

ReTail public marketplace views should show general location information such as city, state, or approximate distance. Exact home addresses should not be displayed publicly.

Reporting

Users can report listings, messages, or accounts for spam, fraud, prohibited items, harassment, inappropriate content, duplicate listings, or unsafe behavior.

Meeting and delivery

Users are responsible for deciding whether, where, and how to meet, ship, or exchange an item. Meeting in safe public locations is encouraged when practical.

Contact ReTail

Use the appropriate ReTail domain email address so your message reaches the right place.