Policy

Shipping and Fulfillment

ReTail is not currently processing public marketplace payments. These policies describe the intended operation of future transaction features and may be updated before public payment services become available.

Last updated: July 23, 2026

Current private beta

ReTail does not currently generate public shipping labels or provide public payment-backed shipping workflows. Users may discuss pickup, meetup, or shipping details through private messages.

User responsibilities

  • Confirm the shipping method.
  • Agree on shipping cost before sending an item.
  • Package the item appropriately.
  • Confirm the delivery address privately and carefully.
  • Agree on timing and handling expectations.
  • Describe item condition accurately before shipment.

Local pickup and meetup

Many ReTail exchanges may happen through porch pickup or meetup. Users should choose arrangements that feel safe and practical for the item.

Support

Shipping concerns and user issues should be sent to [email protected].

Contact ReTail

Use the appropriate ReTail domain email address so your message reaches the right place.